After-sale Service
1. Guarantee
Guarantee the products provided to the buyer are brand new,
unbroken and unused
For supports of the contract equipment operation and maintenance,
guarantee the technical data provided to the buyer are unbroken,
clear and correct
2. Operating training
Provide detailed product manual, system operating and maintenance
manual according to the contract list and will give the user the
following training: systems operating, system and equipment
maintenance
3. Repairing warranty
Repairing tenet: timely response, solve as soon as possible, ensure
the using
4. Warranty period
Free for all maintenance service within the two years’ warranty,
only need material cost+freight if beyond the warranty time and
free for labor fee.
5. Warranty scope
Users can call or fax us directly if any problems you can't solve
by yourself.
We will respond you within 48 hours and solve the problems for you.
Shall be responsible for the quality of equipment when it operating
in a normal use and storage circumstances.
Free repairing and replacement parts for you if any problems due to
quality of products.
Users shall inform and give us the detailed written report to state
the detailed problems if any normal operating in the warranty
period.
6. The following situations are not in the warranty scope
Unauthorized modification, problems due to incorrect use of
equipment by the user, any fault or trauma caused by natural
factors and war-torn.
Even after the project, still provide you a lifelong persistent
maintenance to your system, constantly upgrade and perfect system
function and software
Only need the components fee if any increased hardware equipment
What can Linger do for you?
1. We can provide products in good quality, the most competitive
price you can get, and the most
important is our kindly service.
2. Our office staff is very busy with orders every day, but we will
reply you once we get your enquiry, if we
are busy, we will reply in 12 working hours.
3. Our website operation specialist will upload new items every
month, you can view our website to get
more information for your reference.
4. Small order, sample order and mixed order are welcome.
5. If you want to talk more detail with us, feel free to call us,
our experienced stuffs answer all your
questions in fluent English.
6. Deliver the goods to our customer all over the world with speed
and precision.
